Five Tools

Kings Casino Responsible Gambling Tools

Play only from 18+, and the deposit, loss and session limits plus cooling-off and self-exclusion sit inside every Kings Casino account from day one.

Set My Limit

Licensed & AuditedGaming Control Board Curaçao OGL/2015/7164/440. Independently certified by eCOGRA, GLI, and iTech Labs.

Protection

Your Situation, Summed Up

By the end you will know the key facts and where Australian players turn for support.

Minimum age18+

Regulator and licenceGaming Control Board Curaçao, OGL/2015/7164/440

National registerBetStop

Gambling helpline1800 858 858

Limits and exclusion help[email protected]

Inside Your Account

Switch On a Cap That Fits

You will have matched each control to the moment it helps, so you can choose one and set it.

Cap Your Top-Ups

This caps how much you can add to the account, so decide the figure while calm and before you play, then leave it in place.

What Do Loss Limits Cover?

A loss limit stops play once a set amount is gone, which suits anyone who wants the downside fixed in advance rather than guessed mid-session.

How Long Do I Play?

Set session time limits to log you out after a chosen stretch of play, useful when evenings have a habit of running longer than planned.

Take a Deliberate Break

A cooling-off period locks you out for a while so a heated moment cannot turn into a costly week; choose it before frustration sets the pace.

A Firmer Line Than a Pause

Self-exclusion blocks your access for a longer stretch and is the tool to reach for when a break alone has not held up.

A Bound You Choose

From Open Account to Firm Ceiling

You will have walked through the whole process and know what to confirm at the end.

Finding Your Settings

Sign in and look through the profile menu for the responsible gambling area, checking that you are in the right section before choosing anything.

Picking What to Cap

Choose deposit, loss or session time, and note that each one acts on a different part of your play, so they can work together.

Choose Your Window

Decide whether the cap covers a day, a week or another span, and read the screen carefully so the window matches what you intended.

After You Confirm

Confirm the choice and check the summary that follows, since that record shows exactly what is now active on your account.

The Point Where You Stop Enjoying It

Spotting these moments early keeps play in the entertainment column, where it belongs. A deposit limit or a short pause you set today costs nothing and gives you room to think clearly.

Read these seven and see which one sounds like your last few sessions.

Chasing a loss with a bigger deposit
Hiding your play from people at home
Playing past the time you planned
Borrowing money to keep the session going
Feeling flat when you are not logged in
Spending bill money on a session
Telling yourself one more spin will fix it

Reach Out

Who Can I Talk To in Australia?

Call any of these and you will know who answers, when, and what stays private.

National Gambling Helpline

Ring the National Gambling Helpline any hour of any day, free and confidential, for counselling by phone, chat or email, for players and for relatives worried about them. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Join a peer support meeting with others who gamble and hear how they handle the same urge; relatives are often welcome too. gaaustralia.org.au

National Debt Helpline

Talk through gambling debt with a free financial counsellor on weekdays between 9:30 and 16:30, for players and for partners or parents carrying the same bills. ndh.org.au

Pick the Length That Fits

Room to Reset. Set a cooling-off period and your account locks for a stretch you choose, measured in hours or days rather than months. Open the settings in your casino account, pick the cooling-off option and confirm the length; deposits and bets stay closed until it ends.

Ask Us to Close It. Choose self-exclusion and your access closes for a long period you set, with no early way back. Ask our support team to apply it in the account, and deposits and bets stop for the entire term.

Considering the National Register. Register with BetStop, the national self-exclusion register run by the Australian Government through ACMA, and it lasts at least 3 months, up to a lifetime, with no shortening. Apply online in about 5 minutes; licensed wagering providers must then refuse your bets, accounts and marketing. betstop.gov.au

Five short answers

How a pause differs from leaving

Answers written the way we run the account: quietly, in your language, without pressure.

What does a cooling-off period actually change in my account?+

A cooling-off period locks you out of play for the stretch you pick, so you cannot log in and gamble until it runs out. Once the chosen period finishes, the account opens again and your usual tools stay as you left them.

Can I get advice if it is my partner or brother who plays?+

You can call the National Gambling Helpline on 1800 858 858, which takes calls from family members as well as players. Counsellors there talk through what to say at home and point you to services nearby, free of charge and at any hour.

If I exclude myself here, am I blocked at every other casino?+

No. Closing your Kings Casino account affects this site only, so other operators still hold their own accounts for you. To be blocked across licensed providers, you join BetStop, the national register run by the Australian Government, which covers the wagering operators it applies to.

Where do I go later to change a deposit or loss limit?+

Head back to the same limits area of your account, where every cap and window sits in one place. Adjustments raise or lower the figure there, and we would rather you set a ceiling before play than reach for one after a hard session.

Does closing my account here run for the full period I chose?+

Yes. A self-exclusion on this account lasts the whole period you selected and cannot be shortened along the way. Plan it like a firm decision, since we will not reopen the account before the date you set.